103 年第 4 季滿意度調查結果統計表 | | 洽公環境
( 票數 / % ) | 引導指標
( 票數 / % ) | 法令解說
( 票數 / % ) | 服務態度
( 票數 / % ) | 辦事效率
( 票數 / % ) | 等待辦理時間
( 票數 / % ) |
| 非常滿意 | 75(65%) | 72(62%) | 83(72%) | 91(78%) | 81(70%) | 77(66%) |
| 滿意 | 41(35%) | 44(38%) | 33(28%) | 25(22%) | 35(30%) | 28(24%) |
| 普通 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 11(10%) |
| 不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) |
| 非常不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) |
| 合計 | 116(100%) | 116(100%) | 116(100%) | 116(100%) | 116(100%) | 116(100%) |
103 年第 3 季滿意度調查結果統計表 | | 洽公環境
( 票數 / % ) | 引導指標
( 票數 / % ) | 法令解說
( 票數 / % ) | 服務態度
( 票數 / % ) | 辦事效率
( 票數 / % ) | 等待辦理時間
( 票數 / % ) |
| 非常滿意 | 76(51%) | 78(53%) | 109(74%) | 105(71%) | 91(61%) | 83(56%) |
| 滿意 | 72(49%) | 70(47%) | 39(26%) | 43(29%) | 57(39%) | 52(35%) |
| 普通 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 13(9%) |
| 不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) |
| 非常不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) |
| 合計 | 148(100%) | 148(100%) | 148(100%) | 148(100%) | 148(100%) | 148(100%) |
103 年第 2 季滿意度調查結果統計表 | | 洽公環境
( 票數 / % ) | 引導指標
( 票數 / % ) | 法令解說
( 票數 / % ) | 服務態度
( 票數 / % ) | 辦事效率
( 票數 / % ) | 等待辦理時間
( 票數 / % ) |
| 非常滿意 | 95(61%) | 89(57%) | 91(58%) | 93(60%) | 90(58%) | 91(58%) |
| 滿意 | 61(39%) | 67(43%) | 65(42%) | 63(40%) | 66(42%) | 42(27%) |
| 普通 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 14(9%) |
| 不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 9(6%) |
| 非常不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) |
| 合計 | 156(100%) | 156(100%) | 156(100%) | 156(100%) | 156(100%) | 156(100%) |
103 年第 1 季滿意度調查結果統計表 | | 洽公環境
( 票數 / % ) | 引導指標
( 票數 / % ) | 法令解說
( 票數 / % ) | 服務態度
( 票數 / % ) | 辦事效率
( 票數 / % ) | 等待辦理時間
( 票數 / % ) |
| 非常滿意 | 73(58%) | 66(53%) | 79(63%) | 76(61%) | 73(58%) | 65(52%) |
| 滿意 | 52(42%) | 59(47%) | 46(37%) | 49(39%) | 52(42%) | 36(29%) |
| 普通 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 13(10%) |
| 不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 11(9%) |
| 非常不滿意 | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) | 0(0%) |
| 合計 | 125(100%) | 125(100%) | 125(100%) | 125(100%) | 125(100%) | 125(100%) |